Email Automation
for Teams
Give your whole team access to Gmail without sharing credentials. ACTA connects Gmail accounts to a shared workspace where your team can view, assign, reply to, and automate email conversations — together.
Email automation features
for business teams
Share Gmail accounts across your team from one workspace
Assign email threads to specific team members
Automate email responses using AI and workflow rules
Send emails via connected Gmail accounts directly from ACTA
Track which emails have been replied to and by whom
Access full email conversation history per customer contact
Email automation for teams — FAQ
- How does email automation for teams work in ACTA?
- ACTA connects Gmail accounts to a shared workspace. Incoming emails are visible to the team, can be assigned to specific agents, and can be replied to directly from ACTA. Automation rules can trigger automated replies or routing based on message content or sender.
- Can a whole team share one Gmail inbox in ACTA?
- Yes. Once a Gmail account is connected to ACTA, authorized team members can view and respond to its conversations without needing access to the underlying Gmail account credentials.
- Can I automate email replies with ACTA?
- Yes. ACTA supports workflow automation for email. You can trigger automatic responses, route emails to team members, or update contact records based on incoming email activity.
- Does ACTA work with multiple Gmail accounts?
- Yes. ACTA supports multiple connected Gmail accounts per workspace, so teams with multiple business email addresses can manage them all from one platform.
- Is email from ACTA sent through Gmail?
- Yes. When you send an email reply from ACTA, it is sent via the connected Gmail account — so recipients receive it from your actual business email address.
Give your team a shared Gmail inbox
Connect Gmail to ACTA and let your whole team view, reply to, and automate email conversations — without sharing passwords.